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Rescue Mobile Add-On Annual


Rescue Mobile Add-On Annual is an add-on to the RescueAssist remote support software, enabling IT professionals and support teams to provide remote support to mobile devices, including smartphones and tablets.

Key Features:

  1. Remote Access to Mobile Devices: Provides secure, remote access to mobile devices, allowing technicians to troubleshoot and resolve issues in real-time.
  2. Screen Sharing: Enables technicians to share screens with mobile device users, facilitating collaborative troubleshooting and support.
  3. Remote Control: Allows technicians to remotely control mobile devices, enabling them to take actions on behalf of the user.
  4. Chat and Messaging: Offers integrated chat and messaging capabilities, enabling technicians to communicate with mobile device users during support sessions.
  5. Device Information: Provides detailed information about the mobile device, including device type, operating system, and installed applications.
  6. App Management: Enables technicians to remotely install, update, and manage applications on mobile devices.
  7. Security: Provides secure, encrypted connections and access controls, ensuring that sensitive data and systems are protected.


  1. Extended Support Capabilities: Enables IT teams to provide remote support to mobile devices, extending their support capabilities beyond traditional desktop and laptop devices.
  2. Improved Response Times: Allows IT teams to respond quickly to mobile device support requests, reducing downtime and improving productivity.
  3. Increased Efficiency: Automates routine tasks and processes, freeing up IT staff to focus on more complex issues.
  4. Enhanced Collaboration: Facilitates collaboration between IT teams and mobile device users, improving communication and reducing misunderstandings
  5. Cost Savings: Reduces the need for on-site support visits, saving time, money, and resources