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Serena History Knowing what has changed in a software environment is as critical today as it was in 1980 when…
OS provisioning and configuration Access thousands of out-of-the-box templates and workflows for bare-metal and virtual servers across multiple vendors, while…
Features   Integrated job execution and transaction environment Provides a highly scalable execution environment for mainframe applications on alternative environments…
Develop, improve, and deploy COBOL and Enterprise applications Net Express and Server Express™ are integrated application development environments for COBOL…
Business Challenge COBOL applications run at the heart of corporate IT organizations. These systems are typically running critical applications such…
Meaningful goal measurement Service Level Management performance reporting enables you to show that IT is meeting its obligations. Proactively manage…
Service Management Automation X (SMAX) 2019.05 is available now The latest release of SMAX, the machine learning based solution for…
Machine learning, analytics based service desk Automatically categorize tickets, route service requests, find solutions, and identify patterns in incidents and…
One-stop interface for service requests Set up a self-service IT request portal with an intuitive “shopping” experience. The web-based Service…
One-stop interface for service requests Set up a self-service IT request portal with an intuitive “shopping” experience. The web-based Service…
Dimensions RM Manage and Track Customer Requirements from Idea to Deployment Comprehensive web-based requirements management. Efficient requirements management Dimensions RM…
Dimensions CM Reduce the Complexity of Parallel Development Software change and configuration management for Agile development. Real-time review Integrated collaboration…