Case Study SKD Automotive
Using PTC Service Knowledge and Diagnostics to improve service delivery in the automotive industry.
PTC Service Knowledge and Diagnostics business benefits
- Increased service call and dispatch avoidance by 20+ percent.
- Improved equipment uptime.
- Reduced service and warranty costs.
- Reduced diagnostic steps per call by 40 percent.
- Real-time sharing of new solutions.
- Improved resolution time by 20-75 percent.