Product Details
Boomtown is a powerful customer support platform that leverages AI to create efficient agents and smarter chatbots. With its omnichannel structure, you can provide assistance to customers regardless of the platform they are communicating from. That is because the software consolidates support requests into a single queue for streamlined distribution.
Boomtown Features
- Automation Tools
- Knowledge Dissemination
- Chatbots
- Actionable Analytics
- Omnichannel Communications
- Team Collaboration
- Monitoring
- Ticketing
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