Ubuntu Advantage Infrastructure – Advanced (Physical) is a subscription-based service that provides advanced support and tools for physical Ubuntu-based infrastructure, enabling organizations to deploy and manage complex physical environments with confidence.
Key Features:
- Advanced Support: Offers 24/7 support with a 1-hour response time, including phone, email, and web support.
- Priority Support: Provides priority support for critical issues, ensuring rapid resolution.
- Dedicated Support Engineer: Assigns a dedicated support engineer for personalized support and guidance.
- Hardware Certification: Includes hardware certification for Ubuntu-based systems, ensuring compatibility and reliability.
- On-Site Support: Offers on-site support for physical systems, providing hands-on assistance for complex issues.
Benefits:
- Provides advanced support with rapid response times for critical issues
- Offers priority support for critical issues, ensuring rapid resolution
- Assigns a dedicated support engineer for personalized support and guidance
- Includes hardware certification for Ubuntu-based systems, ensuring compatibility and reliability
- Offers on-site support for physical systems, providing hands-on assistance for complex issues
