Enhance your remote support with augmented reality
See what your customer sees
Augmented reality is shifting
the boundaries of remote support.
Augmented reality enables you to fix issues beyond the screen – no matter how far away you are. With TeamViewer’s augmented reality solution TeamViewer Pilot, you will be able to see through your connection
partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issue, and more. Guide your partner by setting 3D markers onto real-world objects.
Augmented reality in your daily working life
Find out how TeamViewer Pilot will empower your business
GET HELP INSTANTLY
Receive support right when you need it
One of your machines suddenly stops working. As this is a critical moment for your business you need help on the spot, right in this moment. With TeamViewer Pilot, you can quickly reach a remote expert, show him the problem through the camera of your smartphone and let him guide you to the problem solution.
Assist your customers wherever they are
Your customer’s car broke down and they are miles away from your car workshop. With TeamViewer Pilot, you can provide support no matter how far away you are: simply connect to their TeamViewer Pilot app, look at the motor through their smartphone camera and guide your customer to the problem solution, as if you were on site.
AVOID LONG COMMUTES
Save time and money through solving problems remotely
Your customer needs to set up a router. All they need is your knowledge and guidance while setting it up themselves. Being on site would require a long commute and is not necessary. Give your customers instructions and watch as they complete the set-up – all while you are in your office and connected through TeamViewer Pilot.