Service Level Management (SLM)

Description

Meaningful goal measurement

Service Level Management performance reporting enables you to show that IT is meeting its obligations. Proactively manage service levels from the business perspective; measure and monitor application service levels against business objectives; define realistic, quantifiable service-level objectives; and track performance in real time.

Clear goal definition

Define realistic and quantifiable availability and performance objectives that reflect business service level management goals.

Real-time performance planning

Track service level availability and performance both on a real-time basis, and for offline planning purposes.

Unify IT with your business metrics

Align your IT organization with business priorities and expectations.

 

Reviews

There are no reviews yet.

Be the first to review “Service Level Management (SLM)”

Your email address will not be published.