Ricochet360

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Description

Product Details

Ricochet360 is the All-in-One Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

 

Ricochet360 Feature

  • Analytics/ROI Tracking
  • Auto Dialer
  • Auto-Dialing
  • Built-in Telephony
  • CRM
  • Calendar/Reminder System
  • Call Center
  • Call Logging
  • Call Management
  • Caller Identification
  • Campaign Specific Caller ID
  • Collaboration
  • Computer Telephony
  • Customer Engagement Center
  • Data Management
  • Distributed Call Recording
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing
  • Hotkeys
  • Interaction Tracking
  • Interactive Voice Response
  • Internal Chat Integration
  • Knowledge Base
  • Landing Pages / Web Forms
  • Line Transfer
  • Manual Dialer
  • Marketing Automation
  • Marketing Automation Integration
  • Multi-Line Support
  • Multi-Part Conferencing
  • Multiple Scripts
  • Online Voice Transmission
  • Outbound Reporting
  • Outside Party Line Transfer
  • Phone Key Input
  • Play Music on Hold
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Recording Bookmarking
  • Referrals / Affiliates
  • Reporting/Analytics
  • Sales Pipeline Management
  • Segmentation
  • Social Marketing
  • Telemarketing Management
  • VoIP
  • Voice Customization
  • Workforce Management

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