Red Hat Linux Enterprise Self-Support is a support option for Red Hat Enterprise Linux (RHEL) that provides access to Red Hat’s knowledge base, online resources, and community support.
Key Features:
- Access to Knowledge Base: Provides access to Red Hat’s extensive knowledge base, which includes documentation, tutorials, and troubleshooting guides.
- Online Resources: Offers online resources, such as Red Hat’s customer portal, online communities, and forums, where customers can connect with Red Hat experts and other users.
- Community Support: Includes community support, where customers can engage with the RHEL community, ask questions, and share knowledge.
- Self-Help Tools: Provides self-help tools, such as diagnostic guides and troubleshooting scripts, to help customers resolve common issues on their own.
- Email Support: Offers email support, where customers can submit support requests and receive responses from Red Hat’s support team.
Benefits:
- Cost-Effective: Red Hat Linux Enterprise Self-Support is a cost-effective option for customers who want to reduce their support costs.
- Flexibility: Provides flexibility for customers who want to manage their own support needs and don’t require 24/7 support.
- Access to Knowledge Base: Gives customers access to Red Hat’s extensive knowledge base, which includes documentation, tutorials, and troubleshooting guides.
- Online Resources: Offers online resources, such as Red Hat’s customer portal, online communities, and forums, where customers can connect with Red Hat experts and other users.
- Community Support: Includes community support, where customers can engage with the RHEL community, ask questions, and share knowledge
