Noble Solution Suite

Rp1

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Description

Product Details

Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes. Noble Solution Suite’s contact center includes IVR, messaging, VoIP, and more. Noble Solution Suite also equips users with speech analytics and workforce management tools.

 

Noble Solution Suite Feature

  • PBX integration
  • Call blending
  • Collections workforce
  • Flexible scripting
  • Multiple dialer modes
  • Skills-based routing
  • Incoming call management
  • Workforce management
  • XML data pull
  • Multiple scripts
  • Phone key input
  • Call center
  • Multi-line support
  • Call logging
  • Supports caller ID
  • Play music on hold
  • Account payment system
  • Customer service interface
  • Supports conference callsReporting/Analytics
  • Auto Dialer
  • Real-time Chat
  • Interactive Voice Response
  • Queue Management
  • In-House Collections
  • Automated Notices

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