Megacall

Rp1

Description

Product Details

Megacall is a fully featured Call Center Software designed to serve Agencies, Enterprises. Megacall provides end-to-end solutions designed for Web App. This online Call Center system offers Call Logging, Callback Scheduling, Contact Management, Outbound Call Center, Manual Dialer at one place.

 

Megacall Features

  • Lead Management
  • Contact Management
  • Call Recording
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Lead Capture
  • Campaign Management
  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • FCC Compliance
  • FTC Compliance
  • Reporting/Analytics
  • Auto Dialer
  • Real-time Chat
  • Interactive Voice Response
  • Queue Management

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