Companies are under increasing pressure to reduce costs by consolidating their complex IT infrastructures, while at the same time engaging with customers in the manner they prefer and ensuring compliance with regulatory requirements.
Kofax Communication Server automates the exchange of information between people, applications and devices by integrating your inbound and outbound communication channels. It links virtually any device, such as MFPs and phone systems, as well as media types like email, fax, SMS, MMS and voicemail. It is also the ideal means for information exchange between applications such as ERP, CRM and other Kofax products—as well as social collaboration tools
Now you can exchange information reliably and securely in the formats most appropriate for your customers and partners via intelligent routing and tracking for compliance purposes. With seamless integration to your core systems, the communication platform enables you to accelerate and optimize your business-critical processes while streamlining your infrastructure and lowering costs.
Reduce Administrative Costs by Consolidating Your Infrastructure
Streamline your IT infrastructure of printers, scanners, fax machines, multifunctional peripherals (MFPs), and even isolated fax servers, with a highly reliable and scalable communication platform. Run all administrative tasks and connect with other applications from a central point to lower expenses.
Speed Processes by Minimizing Manual Intervention
Send and receive fax, email, SMS, MMS and voicemail messages quickly and efficiently through your business applications, reducing manual processes and eliminating communication delays.
Ensure Compliance through Communication Tracking
Track all relevant communication events and the identity of anyone accessing the system according to regulatory directives such as Sarbanes-Oxley, HIPAA and Basel ll. All messages are centrally stored so you can better meet archiving and retention legal requirements.