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Product Details

Falcon.io is a SaaS platform for social media marketing and customer experience management. It is designed to help users in leveraging the poser of social media and enriching customer experience with the use of numerous tools that come with the system.


Falcon.io Features

  • Social Media Monitoring
    • Real-time social listening
    • Custom search queries
    • 4.8 million sources
    • Sentiment analysis
    • High activity alerts
  • Social Media Publishing
    • Create, schedule, preview posts
    • Content Pool
    • Cross-channel campaign planner
    • Responsive campaign page builder
    • Facebook & Instagram ads
  • Social Media Engagement
    • Single multifeed inbox for all networks
    • Easy routing & task assignment
    • Priority & sentiment ranking
    • Custom filters
    • Bulk actions
  • Social Media Analytics
    • Paid, owned and earned performance
    • Unlimited reporting
    • Benchmarking
    • URL shortener for tracking
  • Social CRM
    • Enriched customer profiles
    • Custom filters
    • Profile segmentation
    • Dashboard overview


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