Product Details
The CommPeak Dialer is an advanced web-based predictive auto-dialer for intelligent Voice broadcasting and inbound/outbound call management. It makes conversation quality, stronger customer focus, and improves campaigns by connecting agents only on live human pickup. Zero hardware or maintenance required. Ideal for Call Centers, Finance, Insurance, eCommerce, and Gaming. Provides extensive stats and data-driven insight that can drastically improve bottom-line and free up tons of human resources.
CommPeak Dialer Features
- Predictive Dialer
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Lead Management
- List Management
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