CallFire

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Product Details

CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app’s main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.

 

CallFire Feature

  • Voice broadcast
  • Analytics reports
  • Text messaging
  • SMS enabled call tracking
  • Call tracking
  • Auto-attendant and call routing
  • Interactive voice response (IVR)
  • Automated surveys and polls
  • Data collection
  • Multi-line dialing
  • Developer API
  • Prerecorded messages as voicemails
  • Customer history & notes
  • Campaign management
  • Track real-time results
  • Remote/ home agents
  • Single-line auto-dialer
  • Unlimited call transfers (1 credit/min)
  • DNC / FTC compliance info
  • CRM integration

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