Product Details
CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app’s main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.
CallFire Feature
- Voice broadcast
- Analytics reports
- Text messaging
- SMS enabled call tracking
- Call tracking
- Auto-attendant and call routing
- Interactive voice response (IVR)
- Automated surveys and polls
- Data collection
- Multi-line dialing
- Developer API
- Prerecorded messages as voicemails
- Customer history & notes
- Campaign management
- Track real-time results
- Remote/ home agents
- Single-line auto-dialer
- Unlimited call transfers (1 credit/min)
- DNC / FTC compliance info
- CRM integration
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