Features

Real-time enterprise insight

The live dashboards collect and consolidate complex, mixed back-end data sources, allowing users to view everything from the big picture to single data points.

Monitor IT health

Operations Center allows you to monitor the health of your entire mixed-IT environment with a true end-to-end service management view. Our solution consolidates all data sources and provides a comprehensive, easy-to-understand diagnosis.

See your customer’s experience

Operations Center gives you the performance information you need to recognize slow performance before your users call. Use passive, synthetic, and user transactions for web applications to measure end-user response times from web-based applications.

Discover relationships

Operations Center integrates with many management technologies to discover items and relationships. Using this information, the solution can build initial configuration models and later keep them in sync.

Organize Information

Collect, filter, de-duplicate, and normalize line-oriented event data from any source with Operations Center. You can even manage data from telecommunications devices that other tools overlook.

Model and analyze

Operations Center federates multiple live data sources and holds an operational model. It also provides a panoramic view of your infrastructure and makes it easy for business users to perform specialized management and analysis tasks.

Maintain service levels

Operations Center monitors and manages performance in real time, alerting you before service levels drop. Meanwhile, historical trend analysis provides guidance for future resource utilization, management, and improvement.

Prioritize response

Operations Center aligns IT goals with business goals by integrating business context and rules for prioritization into response activities. It also accounts for factors such as business calendars and value/volume of transactions.

Anticipate impact

By providing insight into the impact of actual and proposed configuration changes, Operations Center lets your IT organization make adjustments and improvements with speed and confidence.