Product Details
VCC Live not only seeks to provide the most advanced contact center technology linked with telco services but it also brings its clients a combination of multiple solutions, including customer support, consultation, real-time monitoring, and quality management.
VCC Live Features
- Customer Support
- Email Integration
- Email Templates
- Mass Email
- On-Demand (SaaS)
- Project Management
- Field Sales Management
- Workflow Management
- Dashboard
- Call Center Management
- Campaign Management
- Real Time Analytics
- Import & Export Data
- Team Management
- Customization
- Multi-Channel Communication
- Omnichannel Communication
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